Terms & Conditions

1) All prices subject to change without notice.

1) All goods become the customers' responsibility (including freight charges) upon dispatch from our premise. 

2) Dispatch is via companies regularly used by us unless otherwise notified or instructed. 

1) Please contact us to get an estimated delivery time.

2) Pre-order delivery times varies from product to product. 

3) Delivery estimates may be affected by delays caused from unforeseen circumstances which may extend our delivery time estimates.

Custom Order Item

1) Please contact us to get an estimated delivery time.

2) Custom order delivery times varies from product to product. 

3) Delivery estimates may be affected by delays caused from unforeseen circumstances which may extend our delivery time estimates.

4) GTX Garage do not accept the return of non-stock items.

5) Special manufactured goods or cut lengths are non-returnable.

 

1) GTX Garage shall not, under any circumstances, be liable for any special, incidental or consequential damages, including, but not limited to, damages or loss of other property or equipment, loss of profits or revenue, cost of purchased or replacement goods, or claims of customers of the purchaser which may arise and/or result from the sale, installation or use of these parts.

2) Warranties are void when the product in question has been physically altered, improperly installed, used or otherwise damaged due to no fault of GTX Garage or has not been used for the said purpose it was intended or for which it was designed.

Gift Card

1) Sharing your data: If you order a personalised eGift Card, we may share your details with our third-party suppliers for the management and fulfillment of your order. Our third-party suppliers may be able to identify you from this information..

2) These Gift Card Terms and Conditions apply to Digital Gift Cards (“Gift Cards”) issued by GTX Garage (ABN 60 294 055 610) (“GTX Garage”, “us”, “our”, or “we”). [These terms and conditions do not apply to any gift cards issued in conjunction with our third-party partners as part of a promotional campaign. Such terms and conditions for promotional campaigns will be available on our third-party partner’s website. Please familiarise yourself with these terms and conditions before you place an order for, or use, a Gift Card.

3) By purchasing, redeeming or attempting to redeem a Gift Card, you accept and agree to be bound by, and comply with, these terms and conditions.

4) Gift Cards have no expiry date.

5) You may purchase goods from our website by selecting the goods. Instructions will be provided via email. A unique code will be provided and to be entered to complete the purchase.

6) You acknowledge that the Gift Card may not be used:
(a) to pay a store or credit account;
(b) to purchase goods or services that we are not permitted to supply to you by law in the relevant location (for example, there are age restrictions on weapons and volatile substances that vary between jurisdictions); or
(c) to purchase goods or services that we are not permitted to supply to you under our company policy in the relevant location (for example, spray paint will not be sold to persons under 18 in certain locations).

7) When you make a purchase with a Gift Card, we will reduce the remaining card value (being the portion of the initial value of the Gift Card that remains unspent at any time) by the value of all purchases of goods and services that are processed against the Gift Card.

8) Your Gift Card may only be used to make purchases up to the remaining card value. If you wish to make a purchase for an amount that exceeds the remaining card value, you must pay the excess using another payment method.

9) Once the remaining card value is completely used, you should destroy your Gift Card. Your Gift Card cannot be reloaded or topped up.

10)  No cash advances or exchanges

You cannot:
(a) obtain any cash advance with your Gift Card;
(b) redeem your Gift Card for cash; or
(c) exchange your Gift Card for a different brand, denomination or type of Gift Card or for another tender or discount.

 

11) Your responsibility

(a) You are responsible for the use and safety of your Gift Card. Please treat your Gift Card like cash. Lost or stolen cards will not be replaced or refunded.

(b) You are liable for all transactions on your Gift Card, except to the extent to which there has been fraud or negligence by us, our related bodies corporate, or by any of our employees.

12) Errors and complaints

(a) If you have reason to believe that an error has occurred in relation to your Gift Card, you should call 1300 728 112.

(b) Subject to the law, any complaints about goods or services purchased with a Gift Card must be resolved directly with the store concerned. Please refer to our Returns Policy for further detail.

 

13)  Our Returns Policy for change of mind does not apply to personalised goods and orders. We will also not refund, exchange or replace an order due to an error made by you. If the purchase of personalised goods and orders meets the content guidelines but fails due to a major fault, our Returns Policy will apply.

14) Privacy and your personal information

Please see our Privacy Policy for details of how we collect and handle your personal information. By purchasing, redeeming or attempting to redeem a Gift Card (including by providing your personal information), you acknowledge that we (and/or our related bodies corporate) may collect, use and disclose your personal information in accordance with our Privacy Policy.

15) Changes to these terms and conditions

To the extent permitted by law, we reserve the right to change any of the terms contained in these terms and conditions from time to time at any time to the extent required by the circumstances described below:

(a) to add or remove goods or services which may be purchased with the Gift Card where we are required to do so;
(b) for systems, administrative or operational reasons to prevent the occurrence of fraud or other unlawful or unacceptable conduct;
(c) to comply with any mandatory contract, law, regulation or statute or order or judgment of any court, tribunal or other body having competent jurisdiction; or
(d) where we, acting reasonably, consider that it will not be to your detriment.

Such amendments to the terms and conditions will be effective as soon as they are posted on our website.

If you consider that you have suffered detriment by any change to these terms and conditions, we will refund the remaining card value. By continuing to use a Gift Card after these terms and conditions have been amended, you agree to be bound by the changes.

We encourage you to periodically review these terms and conditions, so you remain informed about the terms that govern the use of your Gift Card.