FAQ

You will find answers to some of our most frequently asked questions in the section below. If you have read the FAQs and still have some questions unanswered, please feel free to contact us.

GENERAL

1) Where are you located/based?

We are an Australian based business in Hoppers Crossing, VIC 3029.

2) Are your stocks local or overseas?

Depending on stock availability and location, your order may be shipped from our Australia warehouse or overseas warehouse.

3) Are your products genuine? 

We only sell genuine products. Kindly read the description of the products as it will state if certain parts maybe be a reproduction (i.e. fabrics).

We are the authorized distributor for Stiff Ring (SR) in Australia. All SR products are genuine. 

SEATS

1) Are your photos of the actual product?

All pictures shown are of actual product. We do our best to highlight as many angles as possible and of defects (if any). 

2) Do you offer seat customization?

We can customize seats according the fabrics and colours you desire.

3) Do you provide reupholstering/retrimming services?

We offer reupholstering for most interior parts of your vehicle. Head over to our contact us page to get information on how to reach us.

 

SR - STIFF RING CHASSIS STABILITY

1) What is SR - Stiff Ring?

SR - Stiff Ring is made is made with premium grade of T6 automotive compliance alloy. It is used to correct the body basic geometry of your car by filling the gaps between the subframe bolts, subframe and the car body bolt holes. Removing the spring effect between chassis and subframe.

2) How does SR - Stiff Ring help improve handling? Why car manufacturers do not make it right?

COST! Car manufacturers build the subframe with bigger bolt hole to ease the assembly process. This leads to a gap between subframe and the subframe bolt. With this gap, the subframe will become misalign with the chassis and is able to move around, thus leading to imprecise turning angle and causing the suspension to be less solid. Uneven contact surface between chassis and subframe further compromise the handling and cause the spring effect in between them. By installing SR - Stiff Ring, it will fill the gap between the subframe and the subframe bolt. Thus, this will correct the car geometry to a perfect setup. By eliminating the movement in the subframe, your car handling will improve drastically. SR - Stiff Ring removes the spring effect by eliminating the uneven contact surface in between chassis and subframe. This will further enhance the car stability and increase the comfort of the car.

3) How long is the warranty period?

All our SR - Stiff Ring comes with 1 year 1-to-1 exchange warranty. 

 

SHIPPING

1) How can I track my order?

You will receive an email with tracking details once your order is ready to be dispatched.

2) How much do you charge for delivery?

Shipping is FREE for all Australian orders $200 and above. Orders under $200 will incur a flat rate $11.95 shipping cost. International orders will have different shipping costs.

3) Can I pick up my order?

We offer self-collect from our premise in Hoppers Crossing, VIC. Simply select the self-collect option when completing your purchase.

4) Do you ship internationally?

We ship internationally. Simply select your delivery country during checkout and charges will be shown accordingly. Kindly contact us if your country is not listed for delivery.

 

PAYMENTS

1) What payment options do you offer?

You can pay using Visa, Mastercard, AMEX, Bank Transfer, PayPal, Zip, AfterPay, and Humm.